1. General Provisions

1.1. These Terms and Conditions set out the

rules for participation in the promotional campaign entitled “MID SEASON SALE

-20% on the New Collection for Loyalty Program Members” (hereinafter referred

to as the “Promotional Campaign”).

1.2. The organizer of the Promotional

Campaign is Devanlay Polska Sp. z o.o., registered in the National Court

Register under number KRS 0000419724, with a correspondence address: ul. Złota

59, 00-129 Warsaw (hereinafter referred to as the “Organizer” or “Lacoste”).

1.3. The Promotional Campaign is carried

out: In the Lacoste online store (hereinafter: the “online store”), available

at www.lacoste.cz

1.4. The Promotional Campaign includes all

products from the Lacoste Spring/Summer 2025 collection. The offer does not

apply to already discounted items.

1.5. The Promotional Campaign is addressed

to members of the Lacoste Loyalty Program (hereinafter referred to as the

“Participant”).

2. Terms of the Promotional Campaign

MID SEASON SALE -20% on the New

Collection for Loyalty Program Members

2.1. Every Participant who, during the

Promotional Campaign period, purchases selected marked products from the

Spring/Summer 2025 collection in the online store will receive a 20% discount.

The discount amount is shown on the product pages of selected items in the online

store.

3. Duration of the Promotional Campaign

3.1. The Promotional Campaign begins on

April 28, 2025. On this date, these Terms and Conditions also come into effect.

3.2. The Promotional Campaign lasts until Mai

04, 2025, or until stocks of the promotional products are exhausted.

4. Complaints Regarding the Promotional

Campaign

4.1. All complaints regarding the course of

the Promotional Campaign will be accepted by the Organizer during the campaign

and within 30 days after its end. Complaints should be submitted to the

Organizer’s correspondence address, with the name of the Promotional Campaign

indicated. Complaints will be processed within 30 days of receipt. The

Organizer will respond in writing to the allegations contained in the complaint

to the correspondence address provided by the Customer or via email, according

to the Customer’s choice.

4.2. Regardless of the procedure indicated

in point 4.1., the Participant may pursue claims in accordance with generally

applicable legal provisions. The Organizer does not exclude or limit

Participants' rights if they arise from generally applicable law.

5. Complaints and Returns of Products

Purchased During the Promotional Campaign

5.1. Customers may exercise their rights

under the warranty for defects in products purchased during the Promotional

Campaign in the scope and time limits specified by generally applicable legal

regulations.

5.2. Returns of products purchased during

the Promotional Campaign are accepted in accordance with the return policy of

Devanlay Polska Sp. z o.o.

6. Final Provisions

6.1. The Promotional Campaign cannot be

combined with other promotional campaigns organized by the Organizer, including

discounts and other special offers.

6.2. The Terms and Conditions of the

Promotional Campaign will be available in brick-and-mortar boutiques, the

online store, and at the Organizer’s headquarters.

6.3. The administrator of Participants'

personal data is Devanlay Polska Sp. z o.o., registered in the National Court

Register under number KRS 0000419724, with a correspondence address: ul. Złota

59, 00-129 Warsaw.

Detailed information regarding the

processing of personal data by the Administrator is described in the Privacy

Policy available at: https://www.lacoste.cz/zasady-ochrany-osobnich-udaju/

For additional information or to submit

requests regarding the processing of personal data, Participants may contact

the data protection officer by email: gdpr@lacoste.pl or by sending a letter to

the Administrator's headquarters with the note “Data Protection Officer”.

6.4. The Organizer reserves the right to

amend these Terms and Conditions in order to ensure the safe operation of the

Campaign, prevent abuse, clarify ambiguities, simplify, introduce additional

options, or address essential needs of the Organizer. Rights acquired by

Participants before the amendment will be fully respected. Any changes to the

Terms and Conditions will take effect the day after information about the

change is provided to Participants. The Organizer will inform Participants of

changes in the same manner as the publication of the original Promotional

Campaign announcement.

In case of inquiries related to orders or products, you can contact the online store lacoste.cz via the contact form or by phone +48 947 213 853  from Monday to Friday, from 8.00 to 16.00.

Delivery time is approximately 2-6 business days for Czech. You will receive an e-mail from GLS about delivery process, T&T link and reschedule of delivery via Flex Delivery Service.

You can return any purchased products (other than customized products and underwear). We accept online returns within 30 days from the day you receive the products. Please note that it's not possible to return or exchange purchases made online to our stores OR return or exchange purchases made in our stores to online store. Please return your products in their original condition, withoout being worn or washed. Please allow up to 15 working days before contacting us about your return. It's important to note that refunds can vary according to your bank. We thank you for your understanding. Returned products that are not complying with our return policy will be returned to you without any refund.

Please contact our customer service to order free return

Return Address: Muszkieterów 15/15c, Hall C2, 02-273 Warsaw